Whether you are changing your office or just need to improve your quality and throughput lean is the right tool for you to use. The trick with using lean or any other improvement tools is learning how to go from doing lean to becoming lean. Once you have become lean – it is an integral part of your culture and people do it because that is how they operate. It is business as usual for them and all that hire into your organization later. I am talking about culture change again and lean will need to be woven into the new ways you do business going forward.
Lean in an office over view shows how lean works in an office environment. Then there is Lean bite size training and it is set up to be shown in group meetings. They about 15 minutes long and a new one showed every week over a ten week period.
Value Stream Mapping is a process of identifying all the steps, flow times and queue times in a specific process. It is used to determine where improvements are needed and then capture the improvements to show over all improvements to the process. There is a tendency to improve one area, but not see the overall improvement needed in the entire value stream. This process helps you focus on where the bottleneck is, focus there and then see the improvement in the overall system.
AIWs – Accelerated Improvement Workshops – These are very focused teams with an identified purpose and target.
The team meets aver a short period of time and using lean principles identifies the problem, brainstorms ideas to fix it and implements the agreed solution.5S is a discipline needed in an environment that wants to improve its process’s. It is foundational and teaches people the importance of being organized and orderly. This is a great place to start your lean journey.
The 5 areas that 5S focuses on are:
Sorting (organization) – Separate the unnecessary from the necessary, based on established criteria
Simplifying (neatness) – Puts everything in its place and organizes material according to how frequently it is used. Visual aids are encouraged in order to aid understanding and minimize complexity. Make it easy to understand and perform
Sweeping (cleaning) – Makes everything neat and clean. By identifying potential problems with a regular physical and visual sweep, unsafe and inefficient conditions or damaged equipment can be dealt with early in the process. A quick visual check. How do I know when I am done?
Standardize (standardization) – Defines how a task should be done and lets everyone involved in the process know what is the best way to do something. Process changes are documented and shared as they occur. Make it the same every time and document it.
Self-discipline (discipline) – Defines how a task should be done and lets everyone involved in the process know what the best way to do something is. Process changes are documented and shared as they occur. Maintain the program